Refund & Quality Guarantee Policy

Our Quality Guarantee

We stand behind the data and delivery you pay us for — not your sales outcomes. Every purchase is covered by two guarantees:

• Bad Data Guarantee. If a lead's phone number is disconnected or the business has closed, flag it from your dashboard (or email support) and we replace it free.
• Delivery Guarantee. If a ringless voicemail drop doesn't get delivered to a valid recipient, we credit that drop back to your balance automatically.

All Sales Are Final

All payments made to Website Finder — including subscriptions, one-time purchases, credit packs, and add-ons — are non-refundable. We do not offer refunds, prorated credits, or exchanges for change of mind, unused time, accidental purchases, or unsuccessful sales outcomes. The Quality Guarantee above covers data and delivery only.

Sales Outcomes Are Not Guaranteed

Website Finder provides business leads and voicemail delivery. We do not guarantee that you will book calls, close deals, or generate revenue. Sales results depend on your offer, pitch, follow-up, and effort — all of which are outside our control.

Cancellations

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals — you will retain access through the end of your current billing period. No partial refunds will be issued for the remaining time.

Chargebacks

Disputing a legitimate charge with your bank or card issuer is considered a violation of our Terms of Service and will result in immediate account termination.

Exceptions

The only exception is where a refund is required by applicable law. If you believe this applies to you, contact support@websitefinder.app with details of your situation.

Contact

For questions about billing, email support@websitefinder.app.